Mediation Rooms – Private and Secure Rooms

Comfortable and private Mediation rooms in the heart of Australian and new Zealand CBD’s.

When it comes to mediation and arbitration, we understand the absolute need for confidentiality and privacy. That’s why we’ve created discreet spaces to support parties and facilitate more effective mediation and arbitration. Our purpose-built mediation rooms and breakout areas allow all parties to negotiate and retreat.

Excellent

Karstens

4.8

Based on 263 reviews

Garth S

Not easy to locate when I looked for it, now I know it’s easy.It’s a great centre for meeting.L1 is easy to access via the lifts. Staff are helpful and friendly. Clean facility with good amenities.

Aurelie Hernandez Massi

Renee Vandeberg

Our team are regular clients at Karstens in Perth, Sunni and Carmel are absoloutely amazing. The service and care always provided is A1 and fantastic!

Mark Adamson

Fantastic staff, catering and facilities make Karstens a top quality service provider for a training venue and functions in Brisbane.

Renee Vandeberg

Love the team and the service. Always impeccable and very thorough and responsive. Tanya and all the team always ensure we have what we need feom the time we walk in the door to when we leave!

Jamahl Ryder

We’re always looked after really well and absolutely love the team!!

Tim Hellens

Such incredible food! Really enjoyed it all.

Tammy Simmons

Great venue and high quality food provided.

Jamie Lee Eagles

Great facility, lovely people, amazing food. Absolutely cannot fault them. Hopefully I have an opportunity to train at their facility again in the future. Shout out to the 2 amazing women at reception. They have greeted us with a smile each morning, checked in on our team regularly to ensure we have what we need and are always up for a chat. 10/10 team.

Tegan Meek

The team at Karstens has been absolutely amazing. I have been at a work course all week. The food and hospitality has been next level fabulous.The facilities are clean and always remain well stocked.I would love to come back again.

Mitch Crossno

Great venue, well organised and extremely helpful, felt i took away a lot more from the course than i expected

Daryl and Andy Donaldson

We have used Karstens on several occasions.Staff are amazing From the start with Harriet taking our booking selection food options and then LennyWho always sets up the venue to exactly how we want it with breakout roomsState of the art presentation equipment.Its immaculate always clean and Food is always on point.

Kim Saunders

I attended a training here recently, & I was very impressed with both the venue & the catering. The servings of the food was very generous & very tasty. I have some friends with specific dietary requirements & they were more than happy to accommodate.The venue was clean & well presented. There are different sized rooms available. Lenny is a wonderful host. He always goes out of his way to accommodate.. I especially liked the inclusion of Maori signs around the place.If you are looking for a venue for training I definitely recommend this place. You will not be disappointed

Vivienne Broderick

Karstens is a great place to use as a training venue or meeting place. Placed in the heart of Auckland city, it’s easy to get to on public transport, and if you are bringing your own car, there’s lots of car parking lots you can use. There are a number of different sized rooms to accommodate attendees, the facility is clean and tidy, and Lenny works hard to meet individual needs.

Joshua Dalton

Awesome venue, looked after us well for a 3 day course 😊

Tracy Cooper

Great rooms for teams to meet and have learning experiences. Food is great and the staff are very helpful. Thank you Sonny for all your help!

Meredith Kennett

Fantastic venue! Clean and easy to work in spaces, yummy food and friendly staff. Karstens is my go-to training venue.

Leisa

Great service, friendly and extremely helpful staff, fantastic food

Amazing customer service and great facilities. Went above and beyond to make sure our experience was positive. We will definitely be back for our next workshop.

Flladi Myrteza

The food at the Brisbane Karstens venue was fresh, the flavours well-balanced and all beautifully presented. Thank you to Tanya and Chloe for looking after us! 😊

Meg Hough

I recently spent 9 days on a training here and rate this venue 10/10 … it was comfortable , food was great , and the staff Sunny and Kamal provided us all with amazing service throughout – super friendly , attentive and on the ball.

sara saraiva

This venue is truly amazing. It offers a comfortable and open atmosphere, with impeccably clean facilities. The staff (Kamal and Sunny) were outstanding, providing exceptional service, and the food is simply delicious. Highly recommended!

Sharon Marriott

The staff at Karstens are superb. Huge shout out to Sunny and Kamal. Their friendly and personable nature always had me feeling welcome and appreciated. They took care of everything that was needed. The catering supplied was very tasty and well thought out. The rooms are clean. The lounge area has a comfortable atmosphere.

Cara Kimber

We spent 9 days at Karstens. A really lovely venue with excellent crew Sunny and Kamal who were so helpful really made the days go well.

Natalie Upson

Such a great venue and the service Sunny and Kamal provided was amazing. Highly recommend.

Joanne Clark

I have just completed delivery of 9 days training at Karstens Perth. Throughout the whole training we have enjoyed the support and excellent service provided by Sunny and Kamal. As a trainer who delivers training across Australia I rate Karstens and their team as top notch! They accommodated our needs effectively, welcomed us warmly and made the training run smoothly. I highly recommend Karstens if you are delivering training in Perth

Joeline Biancuzzo

Wow, what a venue. Did a 5 day course at this location. Food and service was next level. Staff were extremely helpful and friendly. Highly recommend using this facility.

Fin

Melissa H

peta tomich

The venue was immaculate and classy. The food served was fresh and delicious. The teaching room was fully set up and had all that was required to run any class smoothly. Front of house staff (Sonnie) was exceptionally helpful and available. Would recommend this venue for any teaching/conference needs.

surender etikala

Karstens Sydney is a great place to conduct graduation ceremony, Excellent work by the venue team, Samual and Norra. Team goes beyond with their expectations. Elegant space, clean, modern and easy access to the transportation and parking. Thank you from the VIT team.

Kelsie Harvy

Attended this conference centre during an event management course over a week. Catering was excellent every day and had great range of choices. Staff are always lovely and happy to help. Facilities are very clean, comfortable and appealing. Great venue and I highly recommend them!

Charlene Nichols

Nice venue, clean and well appointed. Staff very professional. Food great. A little bit of noise from neighbouring room but not overly distracting.

Debra Bourke

Phil and Sam were excellent in ensuring connectivity, webinar, and sound was perfect for our event, even though it didn’t start til after 5pm. Venue perfect, and staff were fab! Thanks.

Renee H

Isaac McDouall

Amazing venue with a great selection of options for catering

Dhimitri Xhaho

Melinda Lee

Karen Egan

Loved the venue, great layout for private meetings/conferences. Food was amazing, staff were very helpful and friendly. PERFECT

C P

We chose this meeting venue not only because of the location but also the fact that we had some potential security issues. The venue manager Tanya was awesome in helping us coordinate over the meeting duration the attendees and also security. Nothing was too difficult and made my job so much easier. It’s a really nice venue and the food is surprisingly good (for this type of thing). We liked it so much, we have booked it again.

Sara Johnston

Thanh Truong

Thank you guys for such a great venue with second to none customer service from Tania, Chloe and the crew. We had quite a few last minute adjustments and were handled with the upmost professionalism.

Brooke Symons

Absolutely loved my experience at Karstens Conference House. The layout of the space was perfect for large group sessions and kept in a clean, tidy and minimalist manner. The facilities and IT support were great along side the fantastic staff. I had a very personalised experience which made the experience even better. 100% recommend!

RhysChapmanJr

Scott Smith

Andrew Gregory

I have run a number if training sessions here and they really know how to go the extra mile. Great location, great venue, great food and especially great service.

Jacques Botha

Natasha Dsouza

Ruth Nauschutz

Very clean , professional staff and the food is superb well done !

Good Training areas, great staff & good food provided. There again, well presented with excellent staff.

Sean Cooke

Amanda Rosazza

You’ll never need another event venue again.The team are amazing, the setup is world class and don’t get me started on how amazing the food is.Everyday I spend with the Karstens Team is a great day!

Svitlana Fatiuk

Always pleasure to be at Karstens Brisbane. Tanya Miles and Chloe are customer-focused and committed to providing excellent service. Thank you team!

Toni Iaseto

Great support and fab food!

Cees Ferwerda

Recently had a GP conference organized at Karstens,very impressed with the service we had, catering was great, andperfect location to go into the town afterwards!

Kye Doole

Fantastic hospitality, services and facilities!

Stefan Fabien

Very good customer service and catering would highly recommend.

Entweasel

Great service, friendly staff. Had several conferences here and it has been too class each time.

Yuanlin Shao

Great location, fantastic service. Thumbs up to Lenny our friendly host

Jack Pollock

Awesome setup, morning tea and lunch were amazing.

Lisa Kennedy

Jounien Oosthuizen

Excellent food, coffee, drinks and service!

Stefan Sloan

Brilliant catering.

Jay Dee

Michael Belsham

Great conference facility. Excellent service and food. Use it every year

Tua Saseve

Amazing service, very tidy and clean place. Thank you Lenny!

Ally

Great service everyday, thank you Lenny👏

Allan Kellington

Great hospitality, couldn’t rate the manager any better. He is very attentive and always wearing a friendly smile. The food and coffee on offer are awesome. Great venue to host.

Chris Hogg

Lenny has benny looking after us on level 4, goes out of his way and is always happy to help, keep up the great work.

Janice Roy

Great location, Lenny on level 4 is a great operation manager. The rooms and venue is always to the points. Thanks Mate.

Isaac isaako

Perfect!

Lauren & Sione Rangvanu

Patrick Schofield

This is a great place for a conference and excellent staff

Mav Nawai

Jill Jensen

My experiences at Karsten’s has been fabulous. The staff are delightful and super helpful, with nothing being too much trouble. The venue itself is great – technology works well, the rooms are light and bright and it has a spacious “lounge” and break-out area, and the food and coffee facilities are great. Having facilitated at numerous venues in Perth city, this is one of my favourites and definitely beats hotel venues. I will definitely be recommending my clients consider Karstens.

marco antonio aguilar archundia

Tahls G

Alanna Harrigan

Dale Mitchell

Our course was very well catered. Delicious gluten free food for a coeliac and different options everyday.

Melanie Moorcroft

Great facilities, service and food!

Sam Boniface

Great facilities and outstanding customer service.

Sherrelle Smith

What a fantastic place to hold an event. Great service. Toilets were sparkling clean and I love that. Lenny was also so helpful and hospitable. Thanks you for a good day in a great place. PS the food was also great. The doughnuts were soooo good. PS also love the use of Maori language on your signs. Kia Ora for acknowledging our national language.

Gaian Fisher

Excellent and friendly service.

Great experience. Lenny is awesome 👍👍

Louisa Logan

Excellent facility and service. Seamless experience for organiser, presenter and participants. Thankyou Karstens team, especially Sunni (in Perth) for such responsive service.

Ali Bayati

Thank you for the service and nice ambient

Sam H

Amazing, nothing was difficult.We had everything we needed and had a great event, staff are great

Penitoa Finau

Awesome!

Dave McCarthy

Graham Edkins

Great venue with good food and excellent and attentive service. Highly recommended

Dean

Great team and facilities

Rhys Cunningham

Sophie Huang

Lovely rooms, delicious food

Levy Rai Rangga

Great experience overall

Darren Wang

Paul Healy

Good catering and pleasant service

Rina Rizza Bayani

Great food and very accommodating 😁

Stan Walsh

Extremely good service and great food

James Long

Great friendly staff and awesome food

Jyotii Dixit

Amazing experience and service with Karstens

Anna Giddens

Tahnee French

Beautiful vibe, awesome food, keep up the fantastic work! Very suportive atmosphere to learn 5 ⭐️⭐️⭐️⭐️⭐️

Nicole K

Liz VV

I cannot speak highly enough of the venue and the team at Karstens Perth.Wonderful environment, responsive and welcoming and a lovely client experience. Thank you!Liz VV (The Linchpin Assistant)

Charelle Paz

Highly recommend! If you would like a successful event, this is the space to be. The venue is built for meetings & events combined with professional and amazing staff.

Vivienne

Wonderful venue, staff extremely helpful, food was fantastic. Would love to come back for my next training session

Erin Oram

The team are lovely and provide a stellar service

Janaya Kindma

Rachel Grant

Great food and great facilities!

Catherine Spalding

Lovely staff, great space

Gabriel Angelo

Tanya and the team are always so friendly and inviting. The catering was also fantastic and nutritious. Thank you

Olivia Pos

Tanya, Chloe and the team at Karstens Brisbane are EXCEPTIONAL!The service was so friendly and helpful and the food was next level! Best catering for an event I’ve had in a long time. Thanks team.

Jethro

Svitlana Fatiuk

Karstens team Jethro and Brian are fabulous, always helpful and supporting

Zak Mullins

Awesome venue, great service!

Charles Yapeter

Great customer service

Raja Mithran

Good venue for meetings and staff is friendly and helpful. Venue is clean and equip.

Sobia Masood

Excellent venue for meetings, food was very tasty and had so many options. Such friendly and respectful service, very quick to respond to any queries, and helpful in catering for specific dietary requirements.

Becky Hawken

Wonderful venue, rooms were had everything we needed.The staff there are lovely and helpful, at reception and the staff assigned to our rooms. The coffee machines available are great, as was the food.They catered to all our groups needs.

ben anderson

Clean & comfortable for meetings , catering is fresh & simple . Easy for parking and transportation.

Neharika Bajracharya

Amazing space and hospitality! Highly recommended.

swati sinha

Great food for meetings, have good amenities. Their food spread is delicious and has many options.

Suchunya Sangpet

Shakila M

Great function spaces and ease of access.

Phillip G Birkett

Jawad Arain

Best place for meetings and events in heart of CBD, close to all transport mode.no issue with technology or amenities.

Caroline Menara

The BEST place for corporate meetings and events, excellent venue, excellent catering and excellent service – 10 out of 10 – highly recommend

alper_the_lost Ω

MoMoMoMo

I have been a trainer for 20yrars and worked at countless venues.Kartsens was one of my top experiences.The venue was clean, modern and spacious, as well as having a relaxed and welcoming energy. There is also lots of natural light.What made this venue stand out however, was the super superier customer service. The whole experience throughout the day was seamless and I was supported by the staff who always seemed one atep agead of me. They constantly checked in with me and nothing was too much trouble.Location is also very convenient with a parking garage (reasonably priced for the city – check early bird rates) and you are 2 mins walk from Circular Quay.

Aquib Kainikkara

Fran Rossberg

Sonny is a legend. We’ve had a few workshops at Karstens this month and he’s gone over and above to accomodate us…including providing a stash of his own English Breakfast tea. It’s the small things. Thanks Sonny and the Karstens crew.

M Long

George Maran

Great Training facility. Good amenities, easy access, close to Train stations

Gareth Robinson

I’ve completed a number of training sessions this year at Karstens Sydney, it’s a great location and in my experience the team are super-supportive and helpful.

Anne Ford

Elmer, Operations Manager, and his team are excellent to work with and very accommodating – a great customer experience is a major focus for them and nothing is an issue as they are very committed to ensuring your training/conference day is successful. Karstens is a great venue in Sydney’s CBD – easily accessible by public transport and parking close by. There are a variety of different room sizes for use depending on your needs, facilities are available to enhance your presentations ie whiteboards, flip charts, projectors etc, tea and coffee facilities available and, if required, catering can be arranged and provided. If you’re looking for somewhere to run a training session, a conference or an event it would definitely be worthwhile checking out their website for more details and other interstate locations!

Danny Bowers

Very nice people and very helpful

Phillip G Birkett

Fabian Friedrich

Great facility for conferences and meetings with a modern, professional feel to it. The location is excellent, too.

Phillip G Birkett

Syed Nabeel

Colin Dent

Excellent service provided.

Our function was perfect!

Kom Phatak

Great facilities, lunch room well stocked with coffee machines,tea options. ..snacks and lunch were plenty . They take care of vegetarian options as well.

Vijaya Lakshmi

Timber Development Association NSW

I would like to thank the staff Karstens Sydney venue, they were outstanding, service and professionalism at its best; they were there at my beck and call the entire time, five-star service !Congratulations on your brilliant Team!Timber Development Association

JA O

All great during our event, friendly staff

JA O

All great during our event.

Mohsin Saleem

Tiina Sepulveda

Cornerstone Performance Management held a two day Knowledge Share conference for our people at Karstens Sydney at the end of July. Nothing was a problem, every last minute issue was fixable, the venue and their wonderful team were utterly professional and incredibly accommodating. We had two days of back to back sessions with lots of external presenters and feedback across the board from staff and guests was glowing. Thank you Bea and Lucy in Sydney, and Sara in Melbourne, for your hard work and fantastic support. If you are looking for a professional venue with world class staff I highly recommend Karstens, they are brilliant.

Liz Smiley

Great venue and great customer service.

Olivia M

Exceptional service, professional rooms and punctual catering

Karen S

Booked the venue for a workshop last week. I have presented there before. The staff are always really helpful, the food is good and plentiful and the rooms are set up well. Plus for the CBD the low price is also a deciding factor. Very happy with all the above. One problem that I hope they attend to is the disabled bathroom facilities. I have presented there in a wheelchair and a participant this time was in a wheelchair. The only toilet is nowhere near the conference room and very difficult to access. For somewhere offering so many rooms they need to better cater for people with disabilities

James Miller

Dave Perry

Samuel Spettigue

Great facility. Very professional staff who provided our staff with everything needed.

Venue was great. Easy to access. Clean, professional service, good food. Chairs a little uncomfortable for long days.

Gemma Lilley

Great venue, lovely food and incredibly helpful staff. Shout out to Sonny for being so available and helpful.

A A

Great for internal events, ie if you don’t need to impress anyone like clients. We were in adjoining rooms1202 or something like that. Very low tech. No plugs for lap tops at the tables, no lectern and when it arrived it didn’t have an integrated microphone, and the speaker’s computer would slide off so they had to leave it on the table next to them and bend over to read. No lapel microphones so the speakers had to hold a big microphone the whole time. It’s a tired old building but it’s been tarted up well enough. The toilet seats have deteriorated and smell like old plastic akin to BO. Staff were great, food was pretty good, nespresso machine is always a bonus! Chairs were decent for a 6 hour day. Great location. Really well lit, so you don’t feel like you’re in a time warp.

David Knight

Great location and facilities are clean and modern. It lacked x factor in service but was good. Reason for 4 stars not 5 is lack of x factor and capsule coffee…

Ruth Keresoma

John Lochery

Great venue of meetings with your team. Central city location, good audio visual and food as well.

Effie

Lucia Williams

Really happy with the servicerooms are a little tired but functionalstaff are AMAZING!!!

Elizabeth Rosa

Very well organised and professional. Also – beautiful break-out lounge area.

Brendan Millett

Very good service, food quality and room set up.

SACS BSL

Jeremy Smith

Very good venue

Jenny Brookes

We held a technical conference here for 3 days earlier this month for approx 80 people, across 5 rooms plus a computer lab. The venue was great and the staff were awesome, they were SO helpful and incredibly quick to assist with all our requirementsOnly small problem was that we had intermittent issues with the public wifi

shobha Lakshmanan

Caitlyn Woods

Nice facilities. Have done a lot of training here and the staff are always very friendly

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Features

01 Nespresso coffee
02 Selection of premium tea and biscuits
03 Natural light in all rooms
04 Central CBD location, close to public transport and parking
05 Variety of room sizes
06 Large breakout areas with comfortable seating
07 Fast fibre optic Wi-Fi
08 Hybrid conferencing technology
09 Water, mints, notepads and pens
10 Technical support on-site
11 Moveable white board and markers
12 Ergonomically designed 8-hour chairs
13 Printing, photocopying, scanning, binding and shredding on request

Benefits

We offer a dedicated Conference Coordinator for all your bookings in Australia and New Zealand. Our coordinator ensures that each of your video conference is managed seamlessly from start to finish. Rebooking or rolling out a road show is easy, as we can rebook your previous event or book the same event across all of our venues.

Having to fill out, sign and scan lengthy Terms and Conditions forms is a thing of the past. Just click the link with your quote and fill out the confirmation form and your event is confirmed.

We understand that the ambience, comfort and privacy of a space can have a significant impact on the success of your mediation or arbitration. That’s why we ensure that all our venues are styled consistently; it makes them contemporary and comfortable.

All of our venues are conveniently located right in the heart of the CBD, close to hotels, cafes, restaurants, shopping and public transport. Each of our venues also offer ample on-site parking (or parking close by) to ensure that your attendees always have an easy arrival and departure.

Please get in touch with us if you would like to book a mediation room in Auckland, Brisbane, Melbourne, Sydney or Perth. Click below for locations.

Client Testimonial

I cannot recommend Karstens highly enough. The team and venue exceeded our expectations, nothing was too much trouble for anyone, all of your people are incredibly hard working and professional.

Cornerstone

We have used a lot of different venues all over Australia — however Karstens really stood out for its professional level of on the spot customer service and quality facilities.”

Institute of Quality Asset Management

The team were flawless in their service over the 2 days, nothing was too much trouble. Really appreciated the willingness and professionalism of all the Karstens team.

KPMG

Wonderful venue and customer service. Happy to recommend Karstens to industry colleagues.

Grain Trade Australia

Staff always had a smile. It was an excellent venue and suited our requirements perfectly.

Enermech

Excellent service from all staff. Venue was in a great location and easy to find and easy access to public transport. Seminar room was perfect for our needs and had everything we requested/expected. We will recommend and use Karstens again.

Office of the eSafety Commissioner

All staff were very accommodating, professional and on hand to answer any questions at all time from the initial booking right through to the end of the conference.

Civil Group

All staff members were great, and approachable. I was very happy with the whole experience. I’ve been conducting workshops for a very long time and I can’t believe I hadn’t even heard of Karstens.

Energy Australia

We had a great two day session at Karstens. Room and breakout area were great, and if I needed anything I just had to make a call on the phone and we were attended to promptly. Would recommend Karstens as a venue to others. Food was enjoyed by all.

Uni Super

An easy and enjoyable process from start to finish.

Relken Engineering

Experience the Karstens difference.

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News

Mediation Rooms – Private and Secure Rooms

01

Auckland

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02

Melbourne

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03

Sydney

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04

Brisbane

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05

Canberra

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06

Hobart

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07

Adelaide

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08

Perth

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